Policies
Privacy
We respect your privacy and your personal information. Your personal details will not be disclosed or sold unless required by a matter of law.
Secure On Line Ordering
Our shopping cart is an extremely secure and efficient service. All your personal information is encrypted, ensuring your credit card and other private information is secure and cannot be intercepted.
Product Safety
Note Hand Puppets & Finger Puppets Are not suitable for children under the Age of 3 Years Due to small Parts. Puppet Theatres are for internal use only & used only as per instructions . Children to be supervised.
Warranties
All orders are carefully checked prior to delivery. However, faults can occur. All Helen’s Handpuppets products are guaranteed for 30 days from date of purchase against manufacturer’s defects. Warranty is only valid with proof of purchase. Normal wear and tear, damage due to misuse, abuse, alteration to the product, own repairs or negligence, voids the warranty. Manufacturer’s defects will be determined by Helen’s Hand Puppets. For more information contact helen@helenshandpuppets.com.au.
Pricing
All prices are listed in Australian dollars and are subject to variation without notice.
Product Availability
All products listed on our website are held in stock subject to material availability. Helen’s Hand Puppets products may be subject to minor design changes
without notice.
All products manufactured by Helen’s Hand Puppets and Helen’s Hand Puppet
Theatres are subject to copyright.
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0409 791 608
PO Box 90 Oakleigh Victoria Australia 3166
All items subject to availability of fur, as some items are seasonal. Check at time of ordering.